Contract Performance (Prod)
Vendor and Contract Performance Feedback
Customer Information
Organization:
Contact Name:
Email:
Contract #:
07001
TRAVEL AGENCY SERVICES
Performance Period:
-- Select Year --
2015
2016
2017
2019
2020
2021
2022
2023
2024
2025
Qtr 1
Qtr 2
Qtr 3
Qtr 4
Qtr
to
-- Select Year --
2015
2016
2017
2019
2020
2021
2022
2023
2024
2025
Qtr 1
Qtr 2
Qtr 3
Qtr 4
Qtr
Vendor:
-- Select Vendor --
100385 - PALOUSE TRAVEL
100410 - ISSAQUAH TRAVEL INC
100412 - CARLSON WAGONLIT TRAVEL-KIRKLAND
100413 - CARLSON WAGONLIT TRAVEL-MONROE
100517-1 - CARLSON WAGONLIT PASCO
100517-2 - CARLSON WAGONLIT TRAVEL-TACOMA
100517-7 - CARLSON WAGONLIT TRAVEL-LYNNWOOD
100519 - GLOBAL TRAVEL SERVICE-YAKIMA
100520 - COUNCIL TRAVEL - SEATTLE
100587 - CARLSON WAGONLIT TRAVEL-MOSCOW
100592 - NORMANDY PARK CRUISE AND TRAVEL
100594 - WRIGHT TRAVEL INC
100604-1 - TACOMA TOURIST TRAVEL
100607 - FIRST DISCOUNT TRAVEL
100608 - ULTIMATE TRAVEL SERVICE
100614 - NEELYS TRAVEL SERVICE INC
100836 - ELIZABETH HOLMES TRAVEL
101462 - SOUND TRAVEL INC
101478 - SUNRISE TRAVEL CENTER INC
101480 - AZUMANO TRAVEL AMERICAN EXPRESS
101482 - TRAVEL EXCHANGE THE
101504 - ARCHITECTS OF TRAVEL INC
101804 - STA TRAVEL INC
101970 - CARLSON WAGONLIT TRAVEL-SILVERALE
102027 - GLOBAL TRAVEL INC-MUKILTEO
102028 - WIND RIVER ADVENTURES INC
102029 - STANG TRAVEL SERVICE INC
102031 - ADVANCE TRAVEL
102032 - TRAVEL TIME OF EVERETT INC
110467 - TRAVEL MANAGEMENT INC
110746 - ASIAN PACIFIC TOURS & TRAVEL
30929 - WHEATLAND TRAVEL & CRUISE CENTER
31356 - PASSPORT TRAVELS & TOURS INC
31509-1 - DOUG FOX TRAVEL
6255 - KOP TRAVEL
6275 - MCKENZIE TRAVEL INC
7094 - ASIA TRAVEL
7097 - AURORA VILLAGE TRAVEL INC
7099 - BASIN TRAVEL SERVICE INC
7102 - BUSINESS TRAVEL NW
7121 - CHENEY TRAVEL INC
7125 - CLASSIC CONNECTIONS TRAVEL CO INC
7127 - CLASSIC TRAVEL
7129 - COLUMBIA TRAVEL LLC
7130 - COLVILLE TRAVEL INC
7133 - CONTINENTAL TRAVEL
7141 - CENTURY TRAVEL SERVICE INC
7143 - CARLSON WAGONLIT TRAVEL-WENATCHEE
7145 - DESTINATIONS TRAVEL & CRUISE
7146 - DIKMEN TRAVEL
7250 - MY TRAVEL AGENT
7260 - PARTNERS IN TRAVEL
7263 - POLYWAYS TRAVEL SERVICE
7264 - PORT TOWNSEND TRAVEL
7265 - PREFERRED WESTWIND TRAVEL
7266 - PRESTIGE TRAVEL
7269 - PRICE-PETERSON TRAVEL
7270 - R TRAVEL INC
7275 - ROYALTY TRAVEL
7276 - SAN JUAN TRAVEL
7278 - SCAN EAST WEST TRAVEL
7280 - SELECT TRAVEL AMERICAN EXPRESS
7283 - SILVER STAR TRAVEL
7284 - SKAGIT TRAVEL & CRUISE
7287 - SOUTH HILL TRAVEL
7290 - SUSAN PARR TRAVEL INC
7297 - TRAVEL SYSTEM INC THE
7300 - TOP FLITE TRAVEL & CRUISE
7302 - TOWN & COUNTRY TRAVEL
7308 - TRAVEL CONCEPTS INC
7311 - TRAVEL ETC
7313 - CARAVAN-SERAI INC
7315 - TRAVEL HOUSE INC
7321 - TRAVEL PROFESSIONALS
7324 - TRAVEL STATION INC
7329 - TRAVEL UNLIMITED
7332 - ULTIMATE TRAVEL OF ELLENSBURG
7345 - WASHINGTON TRAVEL SERVICE LLC
7346 - WORLD CLASS TRAVEL INC
7349 - WORLD WIDE TRAVEL SERVICE INC
7244 - NAVIGANT INTERNATIONAL
7236 - MUSIC WORLD TRAVEL
7229 - MERIDIAN VALLEY TRAVEL
7224 - LOVE TRAVEL INC
7221 - LIAHONA TRAVEL & CRUISE LLC
7219 - LETS GO TRAVEL & CRUISE
7217 - LAKEVIEW TRAVEL & CRUISE
7216 - LAKE UNION TRAVEL
7215 - LAKE CITY TRAVEL & CRUISES
7212 - KENNEWICK TRAVEL INC
7209 - JACOYS TRAVEL EMPORIUM
7191 - ZUNO TRAVEL
7187 - GLOBAL TRAVEL - SPOKANE
7182 - GLOBAL EXPRESS TRAVEL-SEATTLE
7177 - FLYING DUTCHMAN TRAVEL
7164 - DURNEY TRAVEL AGENCY
7093 - ARTISTIC TRAVEL
7091 - AMBASSADOR TRAVEL INC
7089 - ALLEGRO TRAVEL
7088 - ALL-AROUND TRAVEL/TRAVIZON
7086 - ALLWAYS TRAVEL SERVICES INC
7084 - ALL TRAVEL & CRUISE
7083 - ALL FLAGS TRAVEL INC
7080 - ADVENTURE TRAVEL
7077 - ABOVE & BEYOND TRAVEL INC
7066 - AAA WASHINGTON ECC
7064 - A CROWN TRAVEL INC
6884 - SHERYLS TRAVEL & TOURS
6423 - JOYCE WILSON TRAVEL INC
50000-7 - CARLSON WAGONLIT TRAVEL-LYNNWOOD
50000-2 - CARLSON WAGONLIT TRAVEL-TACOMA
50000-10 - CARLSON WAGONLIT TRAVEL-RICHLAND
37540 - UNIGLOBE EMBASSY TRAVEL INC
28165 - GLOBAL EXPRESS CRUISE & TRAVEL
27893 - BELLINGHAM TRAVEL
Contract Usage:
Daily
Weekly
Monthly
Quarterly
Annually
Vendor Performance
Would you like to see the current contract extended with the current vendor? (if applicable)
Yes
No
On time delivery and completion
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Timeliness of invoices
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Customer service courtesy and quality
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Accuracy of invoices
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Problem solving
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Overall vendor performance
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Reliability
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Communications
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Professionalism
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Interaction with in-house staff
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Use of approved standards, tools and methods
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Price Competitiveness
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Tell us about the times that the vendor has given you outstanding or unsatisfactory service:
Contract Quality
Deliverables on contract meet my needs (functionally and performance)
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Contract pricing meets my expectations (cost effective and a good value)
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Contract requirements meet my needs (special terms and conditions)
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Length of contract term meets my needs (appropriate term for the market)
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Scope of contract meets my needs (deliverables, features and options)
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Suggested Changes To Contract
Add the following items to the contract (list):
Remove the following items from the contract (list):
Add the following features, services or options (list):
Remove the following features, services or options (list):
Change the following specifications (list items and specifications):
Other suggested changes (list):
Contract items not competitive with marketplace (list):