Contract Performance (Prod)
Vendor and Contract Performance Feedback
Customer Information
Organization:
Contact Name:
Email:
Contract #:
10196
Air Charter Services -- CLOSED
Performance Period:
-- Select Year --
2015
2016
2017
2019
2020
2021
2022
2023
2024
2025
Qtr 1
Qtr 2
Qtr 3
Qtr 4
Qtr
to
-- Select Year --
2015
2016
2017
2019
2020
2021
2022
2023
2024
2025
Qtr 1
Qtr 2
Qtr 3
Qtr 4
Qtr
Vendor:
-- Select Vendor --
100801 - GOLD AERO
100941 - HILLSBORO AVIATION INC
101069 - FLIGHT TECH LLC
1305 - SOUND FLIGHT INC
13188 - CASCADE HELICOPTERS INC
14812 - VALLEY HELICOPTER SERVICE LLC
1730 - RMA INC
2041 - DAVIS AVIATION INC
2107 - HARBOR AIR
21253 - WOODRUFF AVIATION
2236 - EXECUTIVE FLIGHT INC
2464 - MORCOM AVIATION SERVICE, INC
26497 - FALCON WEST HELICOPTERS INC
27496 - SILVERHAWK
2812 - WINTHROP FLIGHT SERVICE
32766 - KENNEWICK AIRCRAFT SERVICES
33885 - BERGSTROM AIRCRAFT INC
33936 - NORTHWEST HELICOPTERS
352 - WEYERHAEUSER AVIATION CHEH
364 - NOLAND FLYING SERVICE
3685 - COLUMBIA PACIFIC AVIATION
3687 - SKAGIT EAGLE AIR INC
37175 - AERO COPTERS INC
37184 - SAB AIR FLYING SERVICE
39014 - KENMORE AIR HARBOR INC
40016 - CLASSIC HELICOPTER CORP
40075 - EAGLE AIR INC
40097 - FELTS FIELD AVIATION
42028 - INTER STATE AVIATION INC
4333 - NORTHERN AIR INC
4475-1 - WORLDWIND HELICOPTERS INC
45055 - OLYMPIC AIR INC
46069 - SKY RUNNERS CORP
47036 - HI LINE HELICOPTERS INC
49169 - PUGET SOUND SEAPLANES
49206 - RITE BROTHERS AVIATION INC
5898 - WINGS OF WENATCHEE INC
6022 - CLINE AIR SERVICE LLP
7389 - HAWKINS & POWERS AVIATION
7523 - EVERGREEN HELICOPTERS INC
Contract Usage:
Daily
Weekly
Monthly
Quarterly
Annually
Vendor Performance
Would you like to see the current contract extended with the current vendor? (if applicable)
Yes
No
On time delivery and completion
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Timeliness of invoices
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Customer service courtesy and quality
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Accuracy of invoices
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Problem solving
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Overall vendor performance
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Reliability
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Communications
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Professionalism
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Interaction with in-house staff
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Use of approved standards, tools and methods
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Price Competitiveness
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Tell us about the times that the vendor has given you outstanding or unsatisfactory service:
Contract Quality
Deliverables on contract meet my needs (functionally and performance)
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Contract pricing meets my expectations (cost effective and a good value)
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Contract requirements meet my needs (special terms and conditions)
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Length of contract term meets my needs (appropriate term for the market)
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Scope of contract meets my needs (deliverables, features and options)
Outstanding (5)
Very Good (4)
Satisfactory (3)
Poor (2)
Unsatisfactory (1)
N/A (0)
Suggested Changes To Contract
Add the following items to the contract (list):
Remove the following items from the contract (list):
Add the following features, services or options (list):
Remove the following features, services or options (list):
Change the following specifications (list items and specifications):
Other suggested changes (list):
Contract items not competitive with marketplace (list):