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Vendor and Contract Performance Feedback : Contract 00918 (IT Cabling)
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Customer Information
Organization Name *
Contact Name *
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Performance Period *
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Vendor *
-- Select Vendor --
W1165 - INTRACOMMUNICATION NETWORK SYSTEMS INC.
W12135 - INTEGRITY NETWORKS, INC
W17510 - INTERWEST TELECOM SERVICES CORPORATION
W18932 - SKYLINE COMMUNICATIONS INC.
W19365 - THE INTEGRATED TECHNOLOGIES GROUP INC.
W22420 - ALTURA COMMUNICATION SOLUTIONS
W2812 - E-Z INTERFACE
W28245 - CTS - PACIFIC APEX CONSTRUCTION, LLC, DBA CTS
W3036 - JBK COMMUNICATIONS, INC.
W30387 - EVERGREEN TECHNOLOGIES, INC.
W30737 - COCHRAN, INC.
W36649 - MILNE ELECTRIC, INC.
W39276 - POWERCOM, INC.
W45263 - NELSON ELECTRIC
W7472 - PARAMOUNT COMMUNICATIONS, INC
W7483 - INTERWEST TECHNOLOGY SYSTEMS, INC
Contract Usage *
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Vendor Performance
Would you like to see the current contract extended with the current vendor? (if applicable)
Yes
No
On time delivery and completion
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Timeliness of invoices
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Customer service courtesy and quality
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Accuracy of invoices
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Problem Solving
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Overall venor performance
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Reliability
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Communications
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Professionalism
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Interaction with in-house staff
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Use of approved standards, tools and methods
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Price competitiveness
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Tell us about the times that the vendor has given you outstanding or unsatisfactory service:
Contract Quality
Deliverables on contract meet my needs (functionally and performance)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Contract pricing meets my expectations (cost effective and a good value)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Contract requirements meet my needs (special terms and conditions)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Length of contract term meets my needs (appropriate term for the market)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Scope of contract meets my needs (deliverables, features and options)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Suggested Changes to Contract
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Add the following features, services or options (list):
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Contract items not competitive with marketplace (list):
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