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Vendor and Contract Performance Feedback : Contract 01102 (HEAVY EQUIPMENT RENTAL )
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Customer Information
Organization Name *
Contact Name *
Email *
Performance Period *
Select Year
2017
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- Qtr -
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Select Year
2017
2018
2019
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2023
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2025
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- Qtr -
Qtr 1
Qtr 2
Qtr 3
Qtr 4
Vendor *
-- Select Vendor --
102469 - ARROW CONSTRUCTION SUPPLY INC
2155 - ROWAND MACHINERY COMPANY
23019 - CLYDE WEST INC - SEA
26107-4 - HERTZ EQUIPMENT RENTAL - GARDENA
2616-1 - NEFF RENTAL
2836 - MODERN MACHINERY CO
2839 - UNITED RENTALS NW - TUKWILA
29284 - SPECIAL ASPHALT PRODUCTS INC
2939 - CRANES 4 RENT
29868 - PAPE MACHINERY
31042 - BEN-KO-MATIC BRUSH & EQ
31042-1 - BEN-KO-MATIC BRUSH & EQ
31709 - NC MACHINERY - SEATTLE
31819-1 - TEREX UTILITIES WEST
359 - MODERN MACHINERY
3778 - UNITED RENTALS - PORTLAND
4237 - STAR RENTALS AND SALES SEATTLE
44003 - VERMEER NW SALES INC
587 - FEENAUGHTY MACHINERY CO
625 - PARTNER CONSTRUCTION PRODUCTS
627 - MACHINERY POWER & EQUIPMENT
628 - NEFF RENTAL INC
7516 - EVERGREEN TRACTOR LLC
911 - NORTH WEST HANDLING SYSTEMS INC
W110 - HERC RENTALS INC.
W1553 - PAPE MACHINERY, INC.
W1673 - MODERN MACHINERY CO., INC.
W1921 - NEFF RENTAL, INC
W198 - EVERGREEN TRACTOR LLC
W2516 - BEN-KO-MATIC CO DBA OWEN EQUIPMENT COMPANY
W367 - VERMEER MOUNTAIN WEST, INC.
W4178 - N C MACHINERY CO
W423 - CLYDE/WEST,INC
W434 - UNITED RENTALS NORTHWEST, INC
W5187 - CRANES 4 RENT
W5377 - PARTNER CONSTRUCTION PRODUCTS & SERVICES INC.
W539 - STAR RENTALS
W547 - UTILITY EQUIPMENT INC
W5788 - ROWAND MACHINERY COMPANY
W5808 - SPECIAL ASPHALT PRODUCTS INC.
W6633 - ARROW CONSTRUCTION SUPPLY, LLC
W6885 - NC CAT RENTAL STORE
Contract Usage *
Daily
Weekly
Monthly
Quarterly
Annually
Vendor Performance
Would you like to see the current contract extended with the current vendor? (if applicable)
Yes
No
On time delivery and completion
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Timeliness of invoices
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Customer service courtesy and quality
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Accuracy of invoices
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Problem Solving
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Overall venor performance
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Reliability
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Communications
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Professionalism
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Interaction with in-house staff
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Use of approved standards, tools and methods
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Price competitiveness
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Tell us about the times that the vendor has given you outstanding or unsatisfactory service:
Contract Quality
Deliverables on contract meet my needs (functionally and performance)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Contract pricing meets my expectations (cost effective and a good value)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Contract requirements meet my needs (special terms and conditions)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Length of contract term meets my needs (appropriate term for the market)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Scope of contract meets my needs (deliverables, features and options)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Suggested Changes to Contract
Add the following items to the contract (list):
Remove the following items from the contract (list):
Add the following features, services or options (list):
Remove the following features, services or options (list):
Change the following specifications (list items and specifications):
Contract items not competitive with marketplace (list):
Other suggested changes (list):
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