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Vendor and Contract Performance Feedback : Contract 04413 (Air Charter Services )
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Customer Information
Organization Name *
Contact Name *
Email *
Performance Period *
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Vendor *
-- Select Vendor --
W1040 - GOLD AERO INC.
W106 - NORTHWEST HELICOPTERS, LLC
W12668 - INLAND HELICOPTERS, INC.
W17873 - RUGBY AVIATION
W18585 - KIWI AIR LLC
W18658 - J.R. HELICOPTERS LLC
W18681 - JORGENSEN AIR SERVICE LLC
W20352 - WESTERN AIR CHARTER LLC
W20827 - EAGLE HELICOPTERS, INC.
W21726 - JL AVIATION, INC
W23582 - LOHMAN HELICOPTER, LLC
W26637 - ELKHORN AVIATION INC
W27085 - WESTWIND AVIATION INC
W2916 - CLINE AIR SERVICES, LLC
W3383 - LEADING EDGE AVIATION
W38183 - HELIWILD LLC
W40807 - BROWN WESTERN AVIATION, LLC
W4370 - HI LINE HELICOPTERS INC.
W45613 - FLYING M AIR, LLC
W45921 - APEXHELI OREGON, INC.
W46106 - NORTH WIND AVIATION LLC
W46710 - PANHANDLE HELICOPTER INC.
W5142 - GLACIER AVIATION INC.
W531 - NORTHERN AIR INC.
W5370 - CITIZEN AIR LLC
W541 - REGAL AIR, MORCOM AVIATION SERVICES, INC
W6134 - PAVCO INC
W6311 - OLYMPIC AIR, INC.
W6463 - INTER-STATE AVIATION, INC.
W6663 - HILLSBORO AVIATION, INC.
W7255 - WORLDWIND HELICOPTERS, INC.
W7731 - KENMORE AIR HARBOR, LLC
Contract Usage *
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Vendor Performance
Would you like to see the current contract extended with the current vendor? (if applicable)
Yes
No
On time delivery and completion
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Timeliness of invoices
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Customer service courtesy and quality
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Accuracy of invoices
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Problem Solving
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Overall venor performance
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Reliability
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Communications
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Professionalism
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Interaction with in-house staff
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Use of approved standards, tools and methods
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Price competitiveness
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Tell us about the times that the vendor has given you outstanding or unsatisfactory service:
Contract Quality
Deliverables on contract meet my needs (functionally and performance)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Contract pricing meets my expectations (cost effective and a good value)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Contract requirements meet my needs (special terms and conditions)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Length of contract term meets my needs (appropriate term for the market)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Scope of contract meets my needs (deliverables, features and options)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Suggested Changes to Contract
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Add the following features, services or options (list):
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Contract items not competitive with marketplace (list):
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