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Vendor and Contract Performance Feedback : Contract 05916 (Motor Vehicles)
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Customer Information
Organization Name *
Contact Name *
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Performance Period *
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Vendor *
-- Select Vendor --
W11525 - NORTHWEST HARLEY-DAVIDSON
W11732 - HASELWOOD COURTER ENTERPRISES, INC
W1675 - NORTHSOUND AUTO GROUP LLC
W262 - BUD CLARY CHEVROLET INC
W30668 - JRH LLC DBA POWERSPORTS NORTHWEST
W33920 - NISSAN OF THE EASTSIDE, INC.
W403 - CLARY LONGVIEW LLC
W42721 - SPOKANE MERCEDES-BENZ OF SPOKANE
W48491 - BYD MOTORS LLC
W49789 - RWC INTERNATIONAL LLC
W5343 - TEC EQUIPMENT, INC.
W59283 - ALAN WEBB NISSAN
W60074 - DONOLSON CORP.
W61385 - SCHARMACH ENTERPRISES
W61494 - TESLA, INC.
W6181 - RAYMOND HANDLING CONCEPTS CORP
W6870 - TOYOTA OF YAKIMA
W89448 - IRON HORSE HOLDINGS INC
W99634 - CLARY AUBURN VW LLC
Contract Usage *
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Weekly
Monthly
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Annually
Vendor Performance
Would you like to see the current contract extended with the current vendor? (if applicable)
Yes
No
On time delivery and completion
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Timeliness of invoices
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Customer service courtesy and quality
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Accuracy of invoices
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Problem Solving
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Overall venor performance
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Reliability
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Communications
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Professionalism
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Interaction with in-house staff
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Use of approved standards, tools and methods
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Price competitiveness
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Tell us about the times that the vendor has given you outstanding or unsatisfactory service:
Contract Quality
Deliverables on contract meet my needs (functionally and performance)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Contract pricing meets my expectations (cost effective and a good value)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Contract requirements meet my needs (special terms and conditions)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Length of contract term meets my needs (appropriate term for the market)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Scope of contract meets my needs (deliverables, features and options)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Suggested Changes to Contract
Add the following items to the contract (list):
Remove the following items from the contract (list):
Add the following features, services or options (list):
Remove the following features, services or options (list):
Change the following specifications (list items and specifications):
Contract items not competitive with marketplace (list):
Other suggested changes (list):
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