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Vendor and Contract Performance Feedback : Contract 24723 (Janitorial Services)
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Customer Information
Organization Name *
Contact Name *
Email *
Performance Period *
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Vendor *
-- Select Vendor --
W108145 - NATIONAL FACILITY CONTRACTORS, LLC
W18218 - ANC CUSTODIAL SERVICES,LLC
W18617 - TOWNSHIP-UNITED BUILDING SERVICES,LLC
W20448 - AMERICAN CUSTODIAN, INC
W2164 - DEL SOL, INC.
W2401 - COASTAL BUSINESS SERVICE GROUP
W441 - SMS CLEANING, INC.
W519 - SAO JANITORIAL SERVICES
W5414 - CBM SOUTH, INC
W60000 - CABBROS CLEANING SERVICE, LLC
W60052 - HOME CARE MASTERS LLC
w67295 - TOTALLY KLEEN LLC
W69748 - W BUSINESS SOLUTIONS, LLC
W80567 - SEALX LLC
W85361 - DAMAC AND ASSOCIATES CLEAN LLC
W9225 - BUENAVISTA SERVICES INC,
W93442 - FANTASY KLEANING
W94548 - KELLERMEYER BERGENSONS SERVICES, LLC
W94702 - BUFORD VENTURES LLC
W94833 - LOTUS OM DETAIL CLEANING SERVICE
W95319 - YOUNG CONNECTIONS THAT WORK LLC
W97324 - AEON CONSTRUCTION CO
W97778 - AGILE SQUAD PRO LLC
W98062 - BIO CLEAN INC.
W98365 - SERVICES PLUS TACOMA INC
W99061 - CRYSTAL CLEAN HOUSEKEEPING AND JANITORIAL SERVICES, LLC
Contract Usage *
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Weekly
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Vendor Performance
Would you like to see the current contract extended with the current vendor? (if applicable)
Yes
No
On time delivery and completion
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Timeliness of invoices
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Customer service courtesy and quality
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Accuracy of invoices
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Problem Solving
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Overall venor performance
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Reliability
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Communications
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Professionalism
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Interaction with in-house staff
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Use of approved standards, tools and methods
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Price competitiveness
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Tell us about the times that the vendor has given you outstanding or unsatisfactory service:
Contract Quality
Deliverables on contract meet my needs (functionally and performance)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Contract pricing meets my expectations (cost effective and a good value)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Contract requirements meet my needs (special terms and conditions)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Length of contract term meets my needs (appropriate term for the market)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Scope of contract meets my needs (deliverables, features and options)
Outstanding
Very Good
Satisfactory
Poor
Unsatisfactory
N/A
Suggested Changes to Contract
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Add the following features, services or options (list):
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Contract items not competitive with marketplace (list):
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