CONTRACT SCOPE: The Washington State Department of Enterprise Services (DES) in cooperation with Department of Social and Health Services (DSHS) Office of Deaf and Hard of Hearing (ODHH), has established a Statewide Contract for the purchase of
In-Person Sign Language Interpreter Services with Referral Agencies.
Skype for Business/Microsoft Teams, Updox, VSee, Zoom/Zoom for Healthcare, Doxy.me, GoogleG Suite Hangouts Meet, Cisco Webex Meetings/Webex Teams, Amazon Chime, GoToMeeting and Spruce HealthCare Messenger
How to Use this Contract
1. Review the Contractor Information section below to find pricing, product offerings, and information for each Contractor.
2. Contact the sales representatives directly to consult about their products and services.
3. Reference DES Contract No. 02120 on your Purchase Order.
4. Contact the Contract Administrator listed below with any further questions.
CLICK HERE learn more about available services or
CLICK HERE to view the pricing for this statewide contract.
Purchasers requesting sign language interpreter services must submit an Interpreter Services Request using the
Staewide Contract Sign Language Interpreter online request, or
Sign Language Interpreter Request form, or
Medicaid - Sign Language Interpreter Request form to an awarded referral agency listed above.
At a minimum submitted interpreter requests should contain:
1. Date, time, and duration of the Appointment;
2. Location of the Appointment;
3. Purchaser’s name, place of business, and contact information;
4. Name(s) of the Customer(s), to the extent known at the time of the Request;
5. Nature and venue format of the Appointment, such as a one-on-one meeting, a conference, or webinar;
6. Name and contact information of the Customer, should that individual be different than the Purchaser; and
7. Preferred Interpreter(s) (must be an awarded contractor), if any
8. A prior authorization number if it is an HCA Medicaid request.
CONTRACTOR INFORMATION:
North West North Central
All Hands Community Interpreting Services, LLC. All Hands Community Interpreting Services, LLC
Anglo Language Anglo Language
ASL Professionals ASL Professionals
Deaf-Blind Service Center Deaf-Blind Service Center
Terp Sign Language Service, LLC. THAT! Interpreting Services of Deaf & Deaf-Blind, Inc.
THAT! Interpreting Services of Deaf & Deaf-Blind, Inc. Universal Language Service, Inc.
Universal Language Service, Inc.
Eastern Olympic
A2Z Interpreting All Hands Community Interpreting Services, LLC.
All Hands Community Interpreting Services, LLC. Anglo Language
Anglo Language ASL Professionals
ASL Professionals Deaf-Blind Service Center
Deaf-Blind Service Center Divas Interpretation – Services, Inc. D.I.S.
THAT! Interpreting Services of Deaf & Deaf-Blind, Inc. THAT! Interpreting Services of Deaf & Deaf-Blind, Inc.
Universal Language Service, Inc. Universal Language Service, Inc.
South West South Central
All Hands Community Interpreting Services, LLC. All Hands Community Interpreting Services, LLC.
Anglo Language Anglo Language
ASL Professionals ASL Professionals
Deaf-Blind Service Center Deaf-Blind Service Center
THAT! Interpreting Services of Deaf & Deaf-Blind, Inc. THAT! Interpreting Services of Deaf & Deaf-Blind, Inc.
Universal Language Service, Inc. Universal Language Service, Inc.
For Statewide Contract Terms & Conditions issues, contact DES: Antoinette Wynne 360-407-9390 or
antoinette.wynne@des.wa.gov
For ASL Interpreter or ODHH System issues, contact DSHS: Berle Ross 360-339-4559 or
berle.ross@dshs.wa.gov
INTERPRETER QUALIFICATIONS: All Interpreters must be skilled to industry standards, expectations, and trends. Interpreters must have the proper certification based on the interpreting type of service. Below are the three main interpreter types of language access statewide contracts will require. These requirements are in alignment with
RCW 39.26.300.
Sign Language Interpreter: The Washington State
Office of the Deaf and Hard of Hearing (ODHH) is responsible for quality assurance and data collection. All of the Sign Language Interpreters are Certified Interpreters either through
Registry of Interpreters of the Deaf (RID) or have obtained Board for Evaluation of Interpreters (BEI) credentials. All sign language interpreters are required to obtain an updated background check through Washington State
Department of Social and Health Services (DSHS) Background Check Central Unit (BCCU).
PUBLIC NOTICES: Information about the services we offer under the suite of Language Access Statewide Contracts can be found on the DES website under
Language Access Contracts.
DES LANGUAGE ACCESS PURCHASER MEETINGS: As an additional resource, we are inviting eligible purchasers to monthly meetings to answer your questions, connect with other purchasers and get to know your needs around these contracts. Virtual meetings will be held the last Wednesday of every month. All eligible purchasers who use statewide contracts are welcome to register. To register please send an email to
DESLanguageAccess@des.wa.gov.
DES has ensured this procurement meets
RCW 39.26, follows current
State of Washington Procurement Policies, follows
DES procurement process, and DES has determined that entering into this contract will be in the best interest of the State of Washington.