Contract Summary

Services Available: Sign Language Interpreter Services with Referral Agencies

Description: The Washington State Department of Enterprise Services (DES) in cooperation with Department of Social and Health Services (DSHS) Office of Deaf and Hard of Hearing (ODHH), has established a Master Contract for the purchase of Sign Language Interpreter Services with Referral Agencies. Eligible purchasers are able to procure communication services through face-to-face or remote sign language interpreting services with referral agencies.

Skype for Business/Microsoft Teams, Updox, VSee, Zoom/Zoom for Healthcare, Doxy.me, GoogleG Suite Hangouts Meet, Cisco Webex Meetings/Webex Teams, Amazon Chime, GoToMeeting and Spruce HealthCare Messenger

DES offers an additional suite of language access Master Contracts that eligible purchasers may also find helpful:

03514 Interpreter Services, Spoken (Certified and Non)
03116 Communication Access Real-Time Transcription
04218 Translation Services – Written Word
02819 Spoken Language Interpreter Services, Over the Phone and Video Remote
03919 Sign Language Interpreter Services with Independent Contractors

DES Contact Info: Michellee Jemmott 360-407-9300 or michellee.jemmott@des.wa.gov
DSHS Contact Info: Berle Ross 360-339-4559 or berle.ross@dshs.wa.gov



The following awarded contractors are currently available to Washington State purchasers:

North West                                    North Central
All Hands Community Interpreting Services, LLC.        All Hands Community Interpreting Services, LLC
Anglo Language                                Anglo Language
ASL Professionals                                 ASL Professionals
Deaf-Blind Service Center                         Deaf-Blind Service Center
Terp Sign Language Service, LLC.                     THAT! Interpreting Services of Deaf & Deaf-Blind, Inc.
THAT! Interpreting Services of Deaf & Deaf-Blind, Inc.       Universal Language Service, Inc.
Universal Language Service, Inc.

Eastern                              Olympic
A2Z Interpreting                              All Hands Community Interpreting Services, LLC.
All Hands Community Interpreting Services, LLC.           Anglo Language
Anglo Language                                 ASL Professionals
ASL Professionals                               Deaf-Blind Service Center
Deaf-Blind Service Center                          Divas Interpretation – Services, Inc. D.I.S.
THAT! Interpreting Services of Deaf & Deaf-Blind, Inc.        THAT! Interpreting Services of Deaf & Deaf-Blind, Inc.
Universal Language Service, Inc.                      Universal Language Service, Inc.

South West                                South Central
All Hands Community Interpreting Services, LLC.         All Hands Community Interpreting Services, LLC.
Anglo Language                                 Anglo Language
ASL Professionals                                  ASL Professionals
Deaf-Blind Service Center                          Deaf-Blind Service Center
THAT! Interpreting Services of Deaf & Deaf-Blind, Inc.        THAT! Interpreting Services of Deaf & Deaf-Blind, Inc.
Universal Language Service, Inc.                     Universal Language Service, Inc.

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How to use this Contract:

Customers for Contract 02120, Sign Language Interpreter Services, must submit an Interpreter Services request using the
Master Contract Sign Language Interpreter online request, or Sign Language Interpreter Request form, or Medicaid - Sign Language Interpreter Request form to an awarded referral agency listed above.

Customers can also view the Pricing and Ordering document to determine which agency will meet your needs.

At a minimum submitted interpreter requests should contain:

    1. Date, time, and duration of the Appointment;
    2. Location of the Appointment;
    3. Purchaser’s name, place of business, and contact information;
    4. Name(s) of the Customer(s), to the extent known at the time of the Request;
    5. Nature and venue format of the Appointment, such as a one-on-one meeting, a conference, or webinar;
    6. Name and contact information of the Customer, should that individual be different than the Purchaser; and
    7. Preferred Interpreter(s) (must be an awarded contractor), if any
    8. A prior authorization number if it is an HCA Medicaid request.