Agent Assisted and Internet Based Travel Services.
Agent assisted is generally used by customers who are uncertain about their plans, unaware of the options available and require some level of guidance or assistance with their travel needs, typically by telephone. Contractors provide recommendations and price quotes in response to specific customer needs and upon request to secure, modify or cancel travel reservations.
Internet assisted is utilized primarily by customers who are certain of their plans, familiar with their options and require no assistance when making reservations. The systems provide access to the other state master contracts for travel services.
To view documents, please scroll down to the drop down menus, “Current Documents” “Historical Documents” and “Resources”.
“Current Documents” will have pricing information in an Excel document. As a user, it is up to you or your organization to determine the vendor who can meet your need. Use this information to contact the vendor for services or goods available from the contract. There is no need to contact DES unless there is a question or discrepancy with the pricing or the contract.
“Historical Documents” lists the original solicitation document as well as the associated bid tab.
This Contract is only if your organization needs Travel Agent services. If you do not need Travel Agent service, your organization is under no obligation to use this contract.
Your organization can, but does not have to, use other Enterprise Contracts such as (Airfare, rental cars,etc) when using this Travel Agent Contract.
Contractors provide recommendations and price quotes in response to specific customer needs and upon request to secure, modify or cancel travel reservations.
If a vendor on this Travel Agent contract is no longer in business, please inform the contact found on this page.
Data Searched. The Vendor search function will only filter on Vendor Name.
Match words out of order. For example if you search for Computer Equipment it would match a row containing the words Computer and Equipment, regardless of the order or position that they appear in the table.
Partial word matching. As the contract search table provides on-the-fly filtering with immediate feedback to the user, parts of words can be matched in the result set. For example Com will match Computer.
Preserved text. The search function has the ability to search for an exact phrase by enclosing the search text in double quotes. For example "Computer Equipment" will match only text which contains the phrase Computer Equipment. It will not match Computer IT Equipment.
Combine search types. You can also mix and match these search types. For example "Computer Equipment" Technology or "Computer Equipment", Technology will match only text which contains the phrase Computer Equipment and also matches the word Technology. It will not match a record containing only the phrase Computer Equipment or a record matching only the word Technology.
Multi-Column Sorting. You can execute multi-column sorting by holding the SHIFT key while you click the table column headings.
= Veteran Owned
= 
= 
= 
= 
=