Washington State Department of Enterprise Services

Contract Summary

Spoken Language Interpreter Services - IPI, OPI, and VRI (CBA)

Contract #: 06821

Contract Scope This Statewide Contract is for Spoken Language Interpreter Services In-Person Interpreting (IPI), Over the Phone Interpreting (OPI), Video Remote Interpreting (VRI) also known as Spoken Language Interpreter Services Scheduling and Coordinating Software Solution using Bargaining Unit Work from the Collective Bargaining Agreement (CBA) for Language Access Providers (i.e., Interpreter Services, WFSE LAP).

Purchaser(s) will be able to schedule interpreter services through any of the three modalities for Interpreter Services that are available through this Statewide Contract, which include the following:

• In-Person Interpreting (IPI)
• Over the phone Interpreting (OPI)
• Video Remote Interpreting (VRI)

Appointments and services included in this statewide contract are by category. Each category varies by rate of pay.

Category 1: Purchaser Set Appointments - are self-served appointments set by the purchaser through the Scheduling & Coordinating Solution. The appointment shall be distributed to Interpreter(s) based on the qualifications and proximity to appointment, or as requested by the Purchaser. Purchaser may request specific interpreters for business needs.

Category 2: Contractor Set Appointments - are serviced appointments set with the assistance of the Contractor’s agents (operator or customer service). Purchasers will request appointment through the toll-free customer service number, email address, or fax provided by Contractor. Serviced appointment request are agent assisted appointments.

This contract is part of the Language Access Program.

How to Use this Contract
1. Review the Contractor Information section below to find pricing, product offerings, and information for each Contractor.
2. Contact the sales representatives directly to consult about their products and services.
3. Reference DES Contract No. 06821 on your Purchase Order.
4. Contact the Contract Administrator listed below with any further questions.

Contractor Information

Four Corners Translation
Contact: Omid Jafarzadeh
E-mail: DES@fourcornerstranslation.com
Phone: 646-761-1493
Learn More

Public Notices: Information about the services we offer under the suite of Language Access Statewide Contracts can be found on the DES website under Language Access Contracts.

DES Language Access Purchaser Meetings: As an additional resource, we are inviting eligible purchasers to monthly meetings to answer your questions, connect with other purchasers and get to know your needs around these contracts. Virtual meetings will be held the last Wednesday of every month. All eligible purchasers who use statewide contracts are welcome to register. To register please send an email to DESLanguageAccess@des.wa.gov.

DES has ensured this procurement meets RCW 39.26, follows current State of Washington Procurement Policies, follows DES procurement process, and DES has determined that entering into this contract will be in the best interest of the State of Washington.

View Collective Bargaining Agreement (CBA) for Language Access Providers (WFSE LAP) to learn more about Terms & Conditions of the CBA.

Effective Date: 02-01-2022
Est. Annual Worth: $0
Current Term Ends On: 02-29-2028
Final Term Ends On: 10-12-2028
Commodity Code(s): 961-75, 961-46, 961-17
Diversity: 0% WBE 0% MBE
# of Bids Received: 9

Contact Info:
Antoinette Wynne
(360) 490-8570

Secondary Contact Info:
DES Language Access Program
(360) 490-8570

Who Can Use This Contract?

  • Pricing & Ordering
  • Contract & Amendments
  • Ordering Instructions
  • Original Solicitation Documents
  • Bid Tab
  • Memo to File
  • DES Language Access Guide

Vendor Vendor # Authorized Fulfillment Partners OMWBE Veteran Small Business Considerations / Preferences

  • M = OMWBE Certified Minority Owned |
  • W = OMWBE Certified Women Owned |
  • MW = OMWBE Certified Minority Women Owned

Veteran Owned Contract Icon = Veteran Owned
Small Business Contract Icon = Small Business
* = Newly Added Icon.

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