Contract Summary

Translation Services - System Generated Client Letters
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Contract #: 01618
Replaces: 10106

Contract Scope This statewide contract is for Translation Services of Client Letters from Automated Systems. The contractor will be responsible for downloading and translating the English version into the requested language. This statewide contract is designed specifically for DSHS, and HCA but open for use to all eligible purchasers.

This contract is part of the Language Access Program. Information about the services we offer under the suite of Language Access Program Statewide Contracts can be found on the DES website under Language Access Contracts and the Language Access Guide. View training videos on our language access page.

How to Use this Contract
   1. Review the Awarded Contractor Information section below to find pricing, product offerings, location, and contact information for each Contractor.
   2. Contractors may not provide services outside of the scope of their respective category modalities.
   3. When setting up an account with the contractor, placing an order or doing other business under this contract, reference the DES contract unique identifier number.
   4. Contact the contractor sales representatives directly to consult about their products and/or services, quotes, and place orders.
   5. Payment for services is paid for by the Purchaser’s fiscal department.
   6. Contact the Contract Administrator listed below with any further questions.

View the Ordering Instructions for this contract and learn more about available services.

NEW TRAINING VIDEOS for the Language Access program are now live on the Language Access webpage. The “Language Access Statewide Contracts Training” modules instruct on how to successfully purchase language access services through a DES Statewide Contract and the “Sign Language Interpreter Services” modules instruct on how to utilize sign language interpreter services. Each training video goes over step-by-step processes, a tour of the Contract Summary Pages, what to expect when ordering services, and more. Please feel free to use the survey field to provide feedback on your experience with the training videos.

Awarded Contractor
Prisma International, Inc.
James V. Romano (612) 349-3111

Attend Our Language Access Purchaser Meetings Purchasers who use these contracts are invited to attend a virtual meeting the last Wednesday of every month where you can ask questions, connect with other purchasers, and discuss your needs around these contracts. To request access to meetings, please contact the Language Access Program Team.

If you need a sign language interpreter, spoken language interpreter, or captioning services for the Language Access Purchaser Meetings, please contact the Language Access Program Team in advance to properly coordinate on your behal

DES has ensured this procurement meets RCW 39.26, follows current State of Washington Procurement Policies, follows DES procurement process, and DES has determined that entering into this contract will be in the best interest of the State of Washington.

Effective Date: 11-20-2018
Est. Annual Worth: $685,000
Current Term Ends On: 11-19-2024
Final Term Ends On: 11-19-2024
Commodity Code(s): 961-17, 961-46, 961-75
Diversity: 0% WBE 0% MBE
# of Bids Received: 7

Contact Info:
DES Language Access Program
(360) 490-8570

Secondary Contact Info:
Team Apple
(360) 407-8033

Who Can Use This Contract?

  • DES Language Access Ordering Instructions
  • Pricing Sheet
  • Prisma Amendments
  • Prisma Contract
  • Original Solicitation Documents
  • Bid Tab
  • Prisma Winning Bid
  • FAQ
  • DES Language Access Guide

Vendor Vendor # OMWBE Small Business Veteran Considerations / Preferences Award Type

  • M = OMWBE Certified Minority Owned |
  • W = OMWBE Certified Women Owned |
  • MW = OMWBE Certified Minority Women Owned

Veteran Owned Contract Icon = Veteran Owned
Small Business Contract Icon = Small Business
* = Newly Added Icon.

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