This Master Contract is for spoken language interpreter services for over the phone interpreter (OPI) and video remote (VRI) through on-demand and pre-scheduled options. Services are for Purchasers and their Limited English Proficiency (LEP) clients (clients) who need interpreters services because they are uncomfortable speaking English or their English is not clearly understood. OPI and VRI services will facilitate communication between clients and Purchasers through a remote spoken language interpreter when an on-site interpreter is not available or is cost prohibitive.
To setup accounts, see document "Pricing, Ordering, and Master Contract" listed under "Current Documents" below. Purchasers must complete and return each Contractor's respective Account Setup Form. Expect up to 48 hours to complete account setup.
Contractor Contact
Lionbridge
John Drugan
Government Account Executive
978-964-9550
John.Drugan@lionbridge.com
Language Link (CTS)
Heather Harris
Inside Sales Executive
360-433-0449
sales@language.link
DES offers an additional suite of language access Master Contracts that eligible purchasers may also find helpful:
Data Searched. The Vendor search function will only filter on Vendor Name.
Match words out of order. For example if you search for Computer Equipment it would match a row containing the words Computer and Equipment, regardless of the order or position that they appear in the table.
Partial word matching. As the contract search table provides on-the-fly filtering with immediate feedback to the user, parts of words can be matched in the result set. For example Com will match Computer.
Preserved text. The search function has the ability to search for an exact phrase by enclosing the search text in double quotes. For example "Computer Equipment" will match only text which contains the phrase Computer Equipment. It will not match Computer IT Equipment.
Combine search types. You can also mix and match these search types. For example "Computer Equipment" Technology or "Computer Equipment", Technology will match only text which contains the phrase Computer Equipment and also matches the word Technology. It will not match a record containing only the phrase Computer Equipment or a record matching only the word Technology.
Multi-Column Sorting. You can execute multi-column sorting by holding the SHIFT key while you click the table column headings.
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