This Master Contract is for spoken language interpreter services for over the phone interpreter (OPI) and video remote (VRI) through on-demand and pre-scheduled options. Services are for Purchasers and their Limited English Proficiency (LEP) clients (clients) who need interpreters services because they are uncomfortable speaking English or their English is not clearly understood. OPI and VRI services will facilitate communication between clients and Purchasers through a remote spoken language interpreter when an on-site interpreter is not available or is cost prohibitive.
To setup accounts, see document "Pricing, Ordering, and Master Contract" listed under "Current Documents" below. Purchasers must complete and return each Contractor's respective Account Setup Form. Expect up to 48 hours to complete account setup.
Contractor Contact
Lionbridge
John Drugan
Government Account Executive
978-964-9550
John.Drugan@lionbridge.com
Language Link (CTS)
Heather Harris
Inside Sales Executive
360-433-0449
sales@language.link
DES offers an additional suite of language access Master Contracts that eligible purchasers may also find helpful:
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Partial word matching. As the contract search table provides on-the-fly filtering with immediate feedback to the user, parts of words can be matched in the result set. For example Com will match Computer.
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= Veteran Owned
= Small Business