Washington State Department of Enterprise Services

Contract Summary


Spoken Language Interpreter Services, Over the Phone and Video Remote


Contract #: 02819
Replaces: 05614

This Master Contract is for spoken language interpreter services for over the phone interpreter (OPI) and video remote (VRI) through on-demand and pre-scheduled options. Services are for Purchasers and their Limited English Proficiency (LEP) clients (clients) who need interpreters services because they are uncomfortable speaking English or their English is not clearly understood. OPI and VRI services will facilitate communication between clients and Purchasers through a remote spoken language interpreter when an on-site interpreter is not available or is cost prohibitive.

To setup accounts, see document "Pricing, Ordering, and Master Contract" listed under "Current Documents" below. Purchasers must complete and return each Contractor's respective Account Setup Form. Expect up to 48 hours to complete account setup.

Contractor Contact
Lionbridge
John Drugan
Government Account Executive
978-964-9550
John.Drugan@lionbridge.com

Language Link (CTS)
Heather Harris
Inside Sales Executive
360-433-0449
sales@language.link

DES offers an additional suite of language access Master Contracts that eligible purchasers may also find helpful:

04218 Translation Services – Written Word
03514 Interpreter Services, Spoken (Certified and Non)
02819 Spoken Language Interpreter Services, Over the Phone and Video Remote
03116 Communication Access Real-Time Transcription



Current Term Start Date: 03-03-2020
Award Date: 03-03-2023
Est. Annual Worth: $2,000,000
Current Term Ends On: 03-03-2023
Final Term Ends On:
Commodity Code(s): 961-17, 961-46
Diversity: 0% WBE 0% MBE
# of Bids Received:


Contact Info:
Antoinette Sanfilippo
(360) 407-9390
antoinette.sanfilippo@des.wa.gov

Secondary Contact Info:
Sean Hoffert
(360) 407-8016
sean.hoffert@des.wa.gov


Who Can Use This Contract?


  • Pricing, Ordering, and Master Contract
  • Original Solicitation Documents

This Contract has no Resource Documents

Vendor Vendor # Authorized Fulfillment Partners OMWBE Veteran Small Business
CORPORATE TRANSLATION SERVICES, INC W4913
LIONBRIDGE TECHNOLOGIES, INC. w43292

  • M = OMWBE Certified Minority Owned |
  • W = OMWBE Certified Women Owned |
  • MW = OMWBE Certified Minority Women Owned

Veteran Owned Contract Icon = Veteran Owned
Small Business Contract Icon = Small Business



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