This Master Contract is for spoken language interpreter services for over the phone interpreter (OPI) and video remote (VRI) through on-demand and pre-scheduled options. Services are for Purchasers and their Limited English Proficiency (LEP) clients (clients) who need interpreters services because they are uncomfortable speaking English or their English is not clearly understood. OPI and VRI services will facilitate communication between clients and Purchasers through a remote spoken language interpreter when an on-site interpreter is not available or is cost prohibitive.
To setup accounts, see document "Pricing, Ordering, and Master Contract" listed under "Current Documents" below. Purchasers must complete and return each Contractor's respective Account Setup Form. Expect up to 48 hours to complete account setup.
Language Link (CTS) Name: Heather Harris | Phone: 360-433-0449
Email: Sales@language.link
Secondary Option
The Department of Enterprise Services (DES) has signed Participating Addendums (PA) with Contractors on this NASPO Cooperative to provide On-Demand Remote Interpretation Services including Over-the-Phone Interpretation (OPI), Video Remote Interpretation (VRI) services. Services are for Purchasers and their Limited English Proficiency (LEP) clients (clients) who need interpreters’ services because they are uncomfortable speaking English, or their English is not clearly understood. OPI and VRI services will facilitate communication between clients and Purchasers through a remote spoken language interpreter when an on-site interpreter is not available or is cost prohibitive.
Please use the contractors on this Master Contract as your primary option. The NASPO Cooperative is a secondary option to provide additional contractors that we currently do not have on this Master Contract. The secondary options can be found under Master Contract 09821.
DES offers an additional suite of language access Master Contracts that eligible purchasers may also find helpful:
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