This master contract expires on February 20, 2023. Enterprise Services is in the process of developing a new solicitation for Transcription Services. For the most current information on the development of the new solicitation please refer to 15422 Communication Access Transcription (CAT)
CONTRACT SCOPE: This Master Contract is for Transcription and Captioning Services also known as Communication Access Real-time Transcription (CART) Services. The National Court Reporters Association (NCRA) describes CART services as “the instant translation of the spoken word into English text using a stenotype machine, notebook computer and real-time software.” The text produced by the CART service can be displayed on an individual’s computer monitor, projected onto a screen, combined with a video presentation to appear as captions, or otherwise made available using other transmission and display systems. This Master Contract is constructed with five (5) categories:
• Local CART – The real-time conversion of spoken word into written text, displayed on a screen for the audience, done on-site while communication is taking place.
• Remote CART – The real-time conversion of communications into written text, displayed on a screen for the audience, done remotely with use of audio/video relay equipment.
• Real-Time (Open) Captioning – The real-time placement of text upon a live stream, relaying what is being communicated.
• Post-Webinar (Closed) Captioning – The placement of written text relaying what was being communicated on a previously recorded Webinar or other presentation typically saved on a media file.
• Post-Production (Closed) Captioning – The placement of written text conveying what was being communicated on a previously recorded presentation saved on a DVD or CD.
GENERAL PRICING & ORDERING INSTRUCTIONS: Purchasers can select from any of the listed Contractors under each category in the Pricing Information section. Contractors may not provide services outside of the scope of their respective category award. When setting up an account with the contractor, placing an order or doing other business under this contract, reference the master contract unique identifier number. For details on scope of work, delivery, expectations, etc. this is outline in the embedded document in the Contract Specifications or within the executed Master Contract. For contracting documents please see Contracts and Amendment document in the DES portal page. Contact the Contractors directly for questions, quotes or to place orders, information is listed in the section below.
Purchasers will be able to view the awarded pricing on both the Pricing & Ordering Instructions or the executed master contact. The Pricing & Ordering instructions will include the contractor's name, Price, and contractor contact information.
HOW TO USE THIS CONTRACT:
1. Review the Contractor Information section below to find pricing, product offerings, and information for each Contractor.
2. Contact the sales representatives directly to consult about their products and services.
3. Reference DES Contract No. 03116 on your Purchase Order.
4. Contact the Contract Administrator listed below with any further questions.
CONTRACTOR INFORMATION:
Promotion Holdings Global, Inc.
Contact: Jay Gaspay
E-mail:
jgaspay@srspremier.com
Phone: 206.826.9948
Pricing
Contract
Amendment
Stanton Captioning and Reporting
Contact: Vanessa Stanton
E-mail:
vcstanton29@gmail.com
Phone: 360.606.4228
Pricing
Contract
Amendment
Latte No Sugar Co. | DBA LNS Captioning
Contact: Carol Studenmund
E-mail:
carol@LNSCaptioning.com
Phone: 503.299.6200
Pricing
Contract
Amendment
Ai-Media Technologies, LLC.
Contact: Travis Janssen
E-mail:
Travis.Janssen@Ai-Media.tv
Phone: 920.227.5445
Pricing
Contract
Amendment
PUBLIC NOTICES: Information about the services we offer under the suite of Language Access Statewide Contracts can be found on the DES website under
Language Access Contracts.
DES LANGUAGE ACCESS PURCHASER MEETINGS: As an additional resource, we are inviting eligible purchasers to monthly meetings to answer your questions, connect with other purchasers and get to know your needs around these contracts. Virtual meetings will be held the last Wednesday of every month. All eligible purchasers who use statewide contracts are welcome to register. To register please send an email to
DESLanguageAccess@des.wa.gov.
DES has ensured this procurement meets
RCW 39.26, follows current
State of Washington Procurement Policies, follows
DES procurement process, and DES has determined that entering into this contract will be in the best interest of the State of Washington.
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