Washington State Department of Enterprise Services

Contract Summary


Transcription and Captioning Services


Contract #: 15422
Replaces: 03116
Contract Type: STATEWIDE CONTRACT


Contract Scope This Statewide Contract will be for Transcription and Captioning Services. This is a new solicitation to replace the Statewide Contract for Communication Access Real-time Transcription (CART).

The National Court Reporters Association (NCRA) describes Transcription and Captioning Services (CART) as “the instant translation of the spoken word into English text using a stenotype machine, notebook computer and real-time software.” The text produced by the Transcription and Captioning service can be displayed on an individual’s computer monitor, projected onto a screen, combined with a video presentation to appear as captions, or otherwise made available using other transmission and display systems. This Statewide Contract is constructed with three (3) categories:

• Remote Transcription: The real-time conversion of communications into written text, displayed on a screen/live stream for the audience, done remotely with use of audio/video relay equipment.
• Post-Webinar/Post-production (Closed) Captioning: The placement of written text* relaying what was being communicated on a previously recorded Webinar or other presentation typically saved on a media file.
• Local Transcription: The real-time conversion of spoken word into written text*, displayed on a screen for the audience, done on-site while communication is taking place.

The National Court Reporters Association (NCRA) describes Transcription services as “the instant translation of the spoken word into English text using a stenotype machine, notebook computer and realtime software.” The text produced by the Transcription service can be displayed on an individual’s computer monitor, projected onto a screen, combined with a video presentation to appear as captions, or otherwise made available using other transmission and display systems.

This contract is part of the Language Access Program.

How to Use this Contract
1. Review the Contractor Information section below to find pricing, product offerings, and information for each Contractor.
2. Contact the sales representatives directly to consult about their products and services.
3. Reference DES Contract No. 15422 on your Purchase Order.
4. Contact the Contract Administrator listed below with any further questions.

Contractor Information

GLOBO Language Solutions, LLC
Awarded Categories: Remote Transcription
Contact: Ed Regan
Tel: 856.217.2710
E-mail: ed@helloglobo.com
Pricing
Contract

Karas Enterprises Inc.
Awarded Categories: Remote Transcription
Contact: Cierra Moore
Tel: 800.621.5689
E-mail: cmoore@karasch.com
Pricing
Contract

Partners Interpreting, LLC
Awarded Categories: Remote Transcription & In-Person Transcription
Contact: T.J. DiGrazia
Tel: 508.699.1477
E-mail: tjdigrazia@partnersinterpreting.com
Pricing
Contract

Transcense, Inc.
Awarded Categories: Remote Transcription
Contact: Anthony Franklin
Tel: 617.644.4076
E-mail: Anthony.franklin@ava.me
Pricing
Contract

Universal Language Service, Inc.
Awarded Categories: In-Person Transcription
Contact: Account Management
Tel: 425.450.7020
E-mail: accounts@ULSonline.net
Pricing
Contract

VZP Digital Inc.
Awarded Categories: Remote Transcription & Postproduction/Post Web (Closed) Captioning
Contact: John Rein
Tel: 720.482.4012
E-mail: sales@vzpdigital.com
Pricing
Contract
Order Form

Ai-Media Technologies LLC
Awarded Categories: Remote Transcription & Postproduction/Post Web
E-mail: ka-americas@ai-media.tv
Tel: 800.335.0911
Pricing
Contract


SOLICITATION IS IN DEVELOPMENT. Current information on the solicitation can be found using the Planned Procurement page, which identifies upcoming contracting opportunities.

DES has ensured this procurement meets RCW 39.26, follows State of Washington Current Procurement Policies, follows DES procurement process, and DES has determined that entering into this contract will be in the best interest of the State of Washington.


Effective Date: 02-21-2023
Est. Annual Worth: $300,000
Current Term Ends On: 02-21-2028
Final Term Ends On: 02-21-2028
Commodity Code(s):
Diversity: 0% WBE 0% MBE
# of Bids Received:


Contact Info:
Luke Kulina
(360) 489-4908
luke.kulina@des.wa.gov

Secondary Contact Info:
DES Language Access Program
(360) 490-8570
DESLanguageAccess@des.wa.gov


Who Can Use This Contract?


  • Pricing & Ordering
  • Ai-Media Contract
  • Globo Contract
  • Karas Contract
  • Partners Interpreting Contract
  • Transcense Contract
  • Universal Contract
  • VZP Contract

This Contract has no Historical Documents
  • DES Language Access Guide
Historical Documents:
This Contract has no Historical Documents

Vendor Vendor # Authorized Fulfillment Partners OMWBE Veteran Small Business Considerations / Preferences
AI-MEDIA TECHNOLOGIES LLC W36780
GLOBO LANGUAGE SOLUTIONS, LLC W76463
KARAS ENTERPRISES, INC W16069
PARTNERS INTERPRETING, LLC W90939
TRANSCENSE, INC. W91651
UNIVERSAL LANGUAGE SERVICE, INC. W4717 Small Business Contract
VZP DIGITAL, INC W90707

  • M = OMWBE Certified Minority Owned |
  • W = OMWBE Certified Women Owned |
  • MW = OMWBE Certified Minority Women Owned

Veteran Owned Contract Icon = Veteran Owned
Small Business Contract Icon = Small Business
* = Newly Added Icon.



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