Washington State Department of Enterprise Services

Contract Summary


Transcription and Captioning Services - New


Contract #: 15422
Replaces: 03116
Contract Type: MASTER CONTRACT

This Master Contract will be for Transcription and Captioning Services. This is a new solicitation to replace the Master Contract for Communication Access Real-time Transcription (CART).

The three (3) categories for Transcription and Captioning Services are:

• In-person Transcription: The real-time conversion of spoken word into written text, displayed on a screen for the audience, done on-site while communication is taking place.
• Remote Transcription: The real-time conversion of communications into written text, displayed on a screen/live stream for the audience, done remotely with use of audio/video relay equipment.
• Post-Production / Post-Webinar (Closed) Captioning: The real-time conversion of communications into written text, displayed on a screen/live stream for the audience, done remotely with use of audio/video relay equipment.

The National Court Reporters Association (NCRA) describes Transcription services as “the instant translation of the spoken word into English text using a stenotype machine, notebook computer and realtime software.” The text produced by the Transcription service can be displayed on an individual’s computer monitor, projected onto a screen, combined with a video presentation to appear as captions, or otherwise made available using other transmission and display systems.



SOLICITATION IS IN DEVELOPMENT. Current information on the solicitation can be found using the Planned Procurement page, which identifies upcoming contracting opportunities.


Effective Date: 02-21-2023
Est. Annual Worth: $300,000
Current Term Ends On:
Final Term Ends On:
Commodity Code(s):
Diversity: 0% WBE 0% MBE
# of Bids Received:


Contact Info:
Luke Kulina
(360) 489-4908
luke.kulina@des.wa.gov

Secondary Contact Info:
DES Language Access Program
(360) 490-8570
DESLanguageAccess@des.wa.gov


Who Can Use This Contract?



This Contract has no Current Documents

This Contract has no Historical Documents
  • DES Language Access Guide
Current Documents:
This Contract has no Current Documents
Historical Documents:
This Contract has no Historical Documents



Network Connection