Washington State Department of Enterprise Services

Contract Summary

Translation Services - Written Word

Contract #: 04218
Replaces: 04312

Contract Scope This Statewide Contract is for Translation Services Written Word. This Statewide Contract is constructed with six (6) categories:

Category 1 – Forms: The translation requests of the written materials in the Forms Category are typically official or formal documents of the purchaser entity. A Form is typically a document that collects or distributes information.

Category 2 – Publications: The translations request of the written materials are typically official and formal by nature. A publication is typically an information-sharing document from the purchaser, intended for the distribution to the client community. Publications need to be accessible per the Americans with Disability Act (ADA) requirements.

Category 3 - Auto Generated Text: The translation request of the written materials in the Auto Generated Text Category are typically system supported language text block translations. Contractor shall ensure accurate and professional translations of the requested works. Contractor will receive requests in English that need to be translated in other languages as requested by the purchaser.

Category 4 - General Information Documents: The translations request of the written materials in the General Information Documents Category are typically general information documents provided by Customer to limited English Proficient (LEP) populations. Documents can cover many different topics, including but not limited to technical, legal, educational, medical, economical, and other.

Category 5 - Client Specific or Locally Generated Documents: There are two subcategories of translation request of the written materials in the Client Specific/Locally Generated Documents Category: Fill-In and Full Translation.

Category 6 – Translations for Emergency and Urgent Situations: The translations request of the written materials in the Translation for Emergency and Urgent Situations are emergency translation services required by the Washington Military Department’s Emergency Management Division, the Washington State Department of Health, and other state and local organizations with first responder or emergency management related responsibilities during a disaster or emergency. Contractor shall ensure accurate and professional translations of the requested works. This category is for translation of emergency communications that will be provided to the general public when public health and safety is at risk or potentially at risk, or there is an urgent need to respond in writing to the client community with limited English proficiency.

Purchasers may select from any of the awarded vendors to perform the work. Each contractor may only perform the work for the category they are awarded. Each category scope of work and description is available in the Pricing Guide.

Principle Languages: The listed languages are considered Washington States’ Principle Languages. Contractor(s) have agreed to provide translation services for the listed languages for the category they have been awarded.

(Languages: Principle Languages are the most frequently requested languages. Contractor must actively ensure to keep an adequate pool of translators who can service these languages upon request by purchaser. Servicing Principle Languages is mandatory a Key Performance Indicator. Should Contractor fail to provide requested services for the Principle Languages, escalating procedures, such as corrective action plans, may be put into place.)

Category 1 – 4: Amharic, Arabic, Burmese, Cambodian (Khmer), Chinese (Traditional and Simplified), Farsi (Persian), Korean, Lao, Punjabi, Russian, Somali, Spanish, Tigrigna, Ukrainian, Vietnamese

Category 5 – 6: Amharic, Spanish, Arabic, Swahili, Burmese, Tagalog, Cambodian (Khmer), Tigrigna, Chinese (Traditional and Simplified), Trukese, Farsi, Ukrainian, French, Urdu, Karen, Vietnamese, Korean, Laotian, Marshallese, Nepali, Oromo, Pashto, Punjabi, Russian, Somali

This contract is part of the Language Access Program.

How to Use this Contract
1. Review the Contractor Information section below to find pricing, product offerings, and information for each Contractor.
2. Contact the sales representatives directly to consult about their products and services.
3. Reference DES Contract No. 04218 on your Purchase Order.
4. Contact the Contract Administrator listed below with any further questions.

***Contractors may not provide services outside of the scope of their respective category award.***

Learn More about available services.

Contractor Information

Lingualinx Language Solutions, Inc
Categories 1, 2 & 4
Contact: Jonathan Smith
E-mail: jsmith@lingualinx.com
Phone: 518.388.9000 ext. 1017

Northwest Interpreters, Inc.
Category 6
Contact: Vic Marcus
E-mail: vmarcus@nwiglobal.com
Phone: 360.566.0492 ext. 305

Dynamic Language Center
Categories 2-5
Contact: Jason Selden
E-mail: jason@dynamiclanguage.com
Phone: 206.493.1613

Avantpage, Inc.
Categories 1-5
Contact: Luis Miguel
E-mail: luis@avantpage.com
Phone: 530.750.2040 ext. 91

Corporate Translation Services, LLC dba Language Link
Category 6
Contact: Daniel Nelson
E-mail: contracts@language.link
Phone: 360.433.0440

Jrivera Associates, Inc.
Categories 1, 3 & 6
Contact: Jose Rivera
E-mail: mrr@jriva.com
Phone: 209.405.0951

Ad-Astra, Inc.
Category 5
Contact: Jean-Paul Borja
E-mail: translation@ad-astrainc.com
Phone: 301.408.4242 ext. 141

Prisma International, Inc.
Categories 1-6
Contact: James Romano
E-mail: jromano@prisma.com
Phone: 612.349.3111

Public Notices: Information about the services we offer under the suite of Language Access Statewide Contracts can be found on the DES website under Language Access Contracts.

DES Language Access Purchaser Meetings: As an additional resource, we are inviting eligible purchasers to monthly meetings to answer your questions, connect with other purchasers and get to know your needs around these contracts. Virtual meetings will be held the last Wednesday of every month. All eligible purchasers who use statewide contracts are welcome to register. To register please send an email to DESLanguageAccess@des.wa.gov.

DES has ensured this procurement meets RCW 39.26, follows current State of Washington Procurement Policies, follows DES procurement process, and DES has determined that entering into this contract will be in the best interest of the State of Washington.

Effective Date: 07-10-2019
Est. Annual Worth: $0
Current Term Ends On: 07-31-2024
Final Term Ends On: 07-31-2025
Commodity Code(s): 961-17, 961-46, 961-75
Diversity: 0% WBE 0% MBE
# of Bids Received:

Contact Info:
Antoinette Wynne
(360) 490-8570

Secondary Contact Info:
DES Language Access Program
(360) 490-8570

Who Can Use This Contract?

  • Pricing & Ordering
  • Ad-Astra Amendments
  • Ad-Astra Contract
  • Avantpage Amendment
  • Avantpage Contract
  • Dynamic Amendment
  • Dynamic Contract
  • JRivera Amendments
  • JRivera Contract
  • Language Link Amendments
  • Language Link Contract
  • LinguaLinx Amendments
  • LinguaLinx Contract
  • NW Interpreters Amendment
  • NW Interpreters Contract
  • Prisma Amendment
  • Prisma Contract
  • Learn More
  • Original Solicitation Documents
  • Bid Tab
  • DES Language Access Guide

Vendor Vendor # Authorized Fulfillment Partners OMWBE Veteran Small Business Considerations / Preferences
AD ASTRA, INC. w67705
AVANTPAGE INC w4036 M Small Business Contract
DYNAMIC LANGUAGE CENTER W353 Small Business Contract
JRIVERA ASSOCIATES, INC. w51391 Small Business Contract
NORTHWEST INTERPRETERS, INC. W152 Small Business Contract

  • M = OMWBE Certified Minority Owned |
  • W = OMWBE Certified Women Owned |
  • MW = OMWBE Certified Minority Women Owned

Veteran Owned Contract Icon = Veteran Owned
Small Business Contract Icon = Small Business
* = Newly Added Icon.

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