Contract Summary

The Scope of Services includes but is not limited to: Full reservation services for domestic (United States) car rental services of passenger cars, small and large pickup trucks (half ton), sport utility vehicles, 7 passenger mini vans, premium class vehicles, 12 passenger vans, and electric vehicles. Enterprise customers reserve vehicles via an online booking tool from Corporate Travel Management, on the car rental site, and agent full services. Box trucks are unavailable on this contract. Cargo Vans available at Enterprise Truck Rental locations and select Enterprise Rent-A-Car locations.
Electric vehicle options are available with Hertz effective 5.1.23
FOR MORE INFORMATION: The NASPO Valuepoint website has additional information users may find helpful at Statewide Vehicle Rental

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How to Use this Contract
1. Review the Contractor section below to find pricing, product offerings, and information for each Contractor.
2. Contact the sales representatives directly to consult about their products and services.
3. Contact the Contract Administrator listed below with any further questions.
4. Renters must be 25 years old to rent 12 and 15 passenger vans.

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Enterprise Holdings Inc dba Enterprise Rent A Car
Please complete State of Washington Agency Set Up Form and email it back to Kristell. L. Pearson for account creation in the Enterprise/National system. Once your account has been established, you will receive new account information sent to the email address(es) you have provided.
Contact Information: Kristell. L. Pearson Office Ph: (314) 592-6692
Invoice questions/Adjustments Contact Information: ADRWestCoastSupport Office Ph: 833-369-1281
Need Immediate Assistance Contact Information: Jason Haws Office Ph: 425-917-7554
Pricing
Contract
Amendments
Reservations
Enterprise:
Office Ph: 866-225-4284 TTY device use 866-534-9270
Website
National:
Office Ph: 844-382-6875
Website
24 Hour Customer Service
Enterprise:
Office Ph: 1-800-261-7331
Website
National:
Office Ph: 844-393-9987
Website
The Hertz Corporation
Electric vehicle options are available with Hertz effective 5.1.23
Pricing
Contract
Amendments
Website
Contact Information: Primary Nadika Perera Office Ph: 239-301-7635
Contact Information: Secondary Michael DeRosa Office Ph: 703-661-8322 Ext 26
Customer Care Request: Please email Nadika.perera@hertz.com and Niki Webb at jwebb@hertz.com
View Hertz Program Benefits to learn more about benefits.

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DES has ensured this procurement meets RCW 39.26, follows State of Washington Current Procurement Policies, follows DES procurement process, and DES has determined that entering into this master contract will be in the best interest of the State of Washington.

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