Contract Summary

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CONTRACT SCOPE: Spoken Language Interpreter Services that are delivered through In-Person Interpreting (“IPI”), Over The Phone Interpreting (“OPI”), and via Video-Remote Interpreting (“VRI”) by professional interpreters for Non-Bargaining Unit Work and/or not subject to the Collective Bargaining Agreement (CBA) for Language Access Providers. All interpretation will be done via consecutive interpretation mode.

This Statewide Contract is constructed into three (3) categories:

Category 1: In Person Interpreting (IPI)
    • Prescheduled Standard
    • Prescheduled Rush
Category 2: Over the Phone Interpreting (OPI)
    • Prescheduled Standard
    • Prescheduled Rush
    • On Demand
Category 3: Video Remote Interpreting (VRI)
    • Prescheduled Standard
    • Prescheduled Rush
    • On Demand

Services within this Contract do not include transcription or other interpreter services (e.g., Sign Language) as these services are available under other contracts.

This contract is part of the Language Access Program. Information about the services we offer under the suite of Language Access Program Statewide Contracts can be found on the DES website under Language Access Contracts and the Language Access Guide.

This contract includes subcontractors/authorized resellers/authorized distributors who are certified as WA State small, OMWBE, or Veteran-owned. Some contractors may have multiple certifications. See the links at the bottom of the page for all subcontractors and their certifications. Note: not all subcontractors/resellers/distributors are certified.

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How to Use this Contract
   1. Review the Awarded Contractor Information section below to find pricing, services, location, and contact information for each Contractor.
   2. Contractors may not provide services outside of the scope of their respective category modalities.
   3. When setting up an account with the contractor, placing an order or doing other business under this contract, reference the DES contract 18222.
   4. Contact the contractor sales representatives directly to consult about their services, quotes, and place orders.
   5. Payment for services is paid for by the Purchaser’s fiscal department.
   6. Contact the Contract Administrator listed below with any further questions.

Note: If using VRI services, check with your agency IT department to verify if a security design review is required prior to scheduling services.

View the Ordering Instructions for this contract and learn more about available services.

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Awarded Contractors

911 Interpreters, Inc.
Awarded Categories: OPI & VRI
Liliana Montoya | liliana@911interpreters.com | (866) 810-0911 / Ext 1028
Pricing | Contract | Amendment

Anglo Language
[Reserved Award - This contract was awarded as a result of a reserved award made available to small or veteran businesses. This Contractor may not be available for the use of federal funds.]
Awarded Categories: OPI & VRI
Gloria Herrera | anglolanguage14@gmail.com | (206) 498-5069
Pricing | Contract | Amendment

Corp Translation Services dba Language Link
Awarded Categories: OPI & VRI
Sarah Gamble | sales@language.link | (360) 433-0441
Pricing | Contract | Amendment

FourCorners Translation LLC
Awarded Categories: OPI/VRI and IPI - Al Regions
Omid Jafarzadeh | omid@fourcornerstranslation.com | (646) 761-1493
Pricing | Contract | Amendment


Jrivera Associates, Inc.
[Reserved Award - This contract was awarded as a result of a reserved award made available to small or veteran businesses. This Contractor may not be available for the use of federal funds.]
Awarded Categories: OPI & VRI
José R. Rivera | mrr@jriva.com | (209) 405-0951
Pricing | Contract | Amendment

Lionbridge Global Solutions II Inc.
Awarded Categories: OPI & VRI
Marcia Stankard | Marcia.Stankard@Lionbridge.com | (978) 964-4734
Pricing | Contract | Amendment
*Contact account manager for volume discounts

Northwest Interpreters Inc. dba NWI Global
Awarded Categories: IPI – All Regions
Vic Marcus | vmarcus@nwiglobal.com | (360) 566-0492 ext 305
Pricing | Contract | Amendment

Prisma International Inc.
Awarded Categories: OPI/VRI and IPI - All Regions
Heidi Lipp-Smith | wa.interpretation@prisma.com | (360) 252-9299
Pricing | Contract | Amendment

Universal Language Service Inc.
Awarded Categories: OPI/VRI and IPI - All Regions
Elena Vasiliev or Kristin Van Dyke | Management@ulsonline.net | (888) 462-0500 or (425) 450-7020
Pricing | Contract | Amendment

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Attend Our Language Access Purchaser Meetings Purchasers who use these contracts are invited to attend a virtual meeting the last Wednesday of every month where you can ask questions, connect with other purchasers, and discuss your needs around these contracts. To request access to meetings, please contact the Language Access Program Team.

If you need a sign language interpreter, spoken language interpreter, or captioning services for the Language Access Purchaser Meetings, please contact the Language Access Program Team in advance to properly coordinate on your behalf.

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DES has ensured this procurement meets RCW 39.26, follows State of Washington Current Procurement Policies, follows DES procurement process, and DES has determined that entering into this contract will be in the best interest of the State of Washington.