CONTRACT SCOPE: Spoken Language Interpreter Services that are delivered through In-Person Interpreting (“IPI”), Over The Phone Interpreting (“OPI”), and via Video-Remote Interpreting (“VRI”) by professional interpreters for
Non-Bargaining Unit Work and/or not subject to the Collective Bargaining Agreement (CBA) for Language Access Providers. All interpretation will be done via consecutive interpretation mode.
This Statewide Contract is constructed into three (3) categories:
Category 1: In Person Interpreting (IPI)
• Prescheduled Standard
• Prescheduled Rush
Category 2: Over the Phone Interpreting (OPI)
• Prescheduled Standard
• Prescheduled Rush
• On Demand
Category 3: Video Remote Interpreting (VRI)
• Prescheduled Standard
• Prescheduled Rush
• On Demand
Services within this Contract do not include transcription or other interpreter services (e.g., Sign Language) as these services are available under other contracts.
This contract is part of the Language Access Program. Information about the services we offer under the suite of Language Access Program Statewide Contracts can be found on the DES website under
Language Access Contracts and the
Language Access Guide.
This contract includes subcontractors/authorized resellers/authorized distributors who are certified as WA State small, OMWBE, or Veteran-owned. Some contractors may have multiple certifications. See the links at the bottom of the page for all subcontractors and their certifications. Note: not all subcontractors/resellers/distributors are certified.
How to Use this Contract
1. Review the Awarded Contractor Information section below to find pricing, services, location, and contact information for each Contractor.
2. Contractors may not provide services outside of the scope of their respective category modalities.
3. When setting up an account with the contractor, placing an order or doing other business under this contract, reference the DES contract 18222.
4. Contact the contractor sales representatives directly to consult about their services, quotes, and place orders.
5. Payment for services is paid for by the Purchaser’s fiscal department.
6. Contact the Contract Administrator listed below with any further questions.
View the
Ordering Instructions for this contract and learn more about available services.
NEW TRAINING VIDEOS for the Language Access program are now live on the
Language Access webpage. The “Language Access Statewide Contracts Training” modules instruct on how to successfully purchase language access services through a DES Statewide Contract and the “Sign Language Interpreter Services” modules instruct on how to utilize sign language interpreter services. Each training video goes over step-by-step processes, a tour of the Contract Summary Pages, what to expect when ordering services, and more. Please feel free to use the survey field to provide feedback on your experience with the training videos.
Awarded Contractors
911 Interpreters, Inc.
Awarded Categories: OPI & VRI
Liliana Montoya
| liliana@911interpreters.com | (866) 810-0911 / Ext 1028
Pricing | Contract
Anglo Language
[Reserved Award - This contract was awarded as a result of a reserved award made available to small or veteran businesses. This Contractor may not be available for the use of federal funds.]
Awarded Categories: OPI & VRI
Gloria Herrera
| anglolanguage14@gmail.com | (206) 498-5069
Pricing | Contract
Corp Translation Services dba Language Link
Awarded Categories: OPI & VRI
Sarah Gamble
| sales@language.link | (360) 433-0441
Pricing | Contract
Jrivera Associates, Inc.
[Reserved Award - This contract was awarded as a result of a reserved award made available to small or veteran businesses. This Contractor may not be available for the use of federal funds.]
Awarded Categories: OPI & VRI
José R. Rivera
| mrr@jriva.com | (209) 405-0951
Pricing | Contract
Lionbridge Global Solutions II Inc.
Awarded Categories: OPI & VRI
John Drugan
| John.Drugan@Lionbridge.com | (781) 801-2929
Pricing | Contract
Northwest Interpreters Inc. dba NWI Global
Awarded Categories: IPI – All Regions
Vic Marcus
| vmarcus@nwiglobal.com | (360) 566-0492 ext 305
Pricing | Contract
Prisma International Inc.
Awarded Categories: OPI/VRI and IPI - All Regions
Heidi Lipp-Smith
| wa.interpretation@prisma.com | (360) 252-9299
Pricing | Contract
Universal Language Service Inc.
Awarded Categories: OPI/VRI and IPI - All Regions
Elena Vasiliev or Kristin Van Dyke
| Management@ulsonline.net | (888) 462-0500 or (425) 450-7020
Pricing | Contract
Attend Our Language Access Purchaser Meetings Purchasers who use these contracts are invited to attend a virtual meeting the last Wednesday of every month where you can ask questions, connect with other purchasers, and discuss your needs around these contracts. To request access to meetings, please
contact the Language Access Program Team.
If you need a sign language interpreter, spoken language interpreter, or captioning services for the Language Access Purchaser Meetings, please
contact the Language Access Program Team in advance to properly coordinate on your behalf.
DES has ensured this procurement meets
RCW 39.26, follows State of Washington
Current Procurement Policies,
follows DES procurement process, and DES has determined that entering into this contract will be in the best interest of the State of Washington.