Contract Summary


Agent Assisted Travel Services
Executive Order 18-03
See vendors on this contract and their certifications

Contract #: 23923
Replaces: 02219
Contract Type: STATEWIDE CONTRACT

Contract Scope This Statewide Contract for Agent Assisted Travel Services is for eligible purchasers to purchase services offered which may include: travel reservations, issuance and delivery of E-tickets or paper tickets for air or land transportation, reservations for lodging accommodations, coordinating automobile rental services, advice on necessary health requirements (including types of inoculations and vaccinations whether required or suggested for foreign travel), and detailed travelers’ itineraries.
This contract can be used by eligible purchasers that have uncertainty in their plans, are unaware of the options available, require some level of guidance or assistance with their travel needs or want to plan out their travel with a professional over the phone. Contractors provide recommendations and price quotes in response to specific customer needs and upon request to secure, modify or cancel travel reservations. This is a per-transaction fixed fee contract.

Enterprise Services does not make travel arrangements or flight bookings. All travel arrangements are handled by each agency, internally.

**Please note this procurement and award process used regional preference points and may not be conducive to procedural requirements for federal funding or reimbursement, or the use of other federal grant funds. If you’re using such funding sources, we recommend consulting with your legal council before utilizing this contract. **

For a more detailed descriptions of the services provided, see the "Pricing" document in the "Current Documents" drop down below.
This contract includes subcontractors/authorized resellers/authorized distributors who are certified as WA State small, OMWBE, or Veteran-owned. Some contractors may have multiple certifications. See the links at the bottom of the page for all subcontractors and their certifications. Note: not all subcontractors/resellers/distributors are certified.

How to Use this Contract
1. Review the Contractor Information section below to find pricing, services offered, and information for each Contractor.
2. Contact the sales representatives directly to consult about their products and services.
3. Reference DES Contract No. 23923 on your Purchase Order.
4. Please click on the Pricing & Ordering instructions below for awarded services for each contractor.
5. Consult the Frequently Asked Questions (FAQ) for common questions on this contract.
6. Contact the Contract Administrator listed below with any further questions.


Awarded Contractors
Click here for pricing and contractor contact information as well as services provided.

It is recommended that end users seek 3 quotes from awarded vendors regardless of dollar amount, but since these were competitively bid contracts, secondary competitive solicitations are not required.

Please consider contacting OMWBE Owned, Veteran Owned or Small Businesses, each Contractor's status is in the contractor information below.

Passport Travel and Tours, Inc. dba 58 Stars
Dan Burke dan@58starstravel.com 206-856-4150

Adam Stewart
Adam Stewart adam.stewart@fora.travel 206-422-0231

Corporate Travel Management North America, Inc.
Carol Hall carol.hall@travelctm.com 510-269-2484

Peak Travel Group Inc. dba Direct Travel Inc.
Suzanne Haghgoo shaghgoo@dt.com 425-787-6388

Dumonde Group LLC
Alexy Mesa alexy@traveldm.com 786-299-5505

Journey Travel Inc.
Jenee Bearden jenee@journeytravel.com 360-532-2860

Travel Center Inc
Alex Trettin alex@travelcenter4u.com 253-383-8000

Envision Travel Holdings, Inc dba Travel Leaders NY
Tom Carlsen tcarlsen@travelleadersny.com 212-616-5001

Columbia Basin Travel, Inc.
Julie Harrington julie@travelleaders247.com 509-943-4686


DES has ensured this procurement meets RCW 39.26, follows State of Washington Current Procurement Policies, follows DES procurement process, and DES has determined that entering into this contract will be in the best interest of the State of Washington.


Effective Date: 01-01-2025
Est. Annual Worth: $300,000
Current Term Ends On: 01-01-2027
Final Term Ends On: 01-01-2031
Commodity Code(s): 905-80, 958-92, 962-87, 962-88, 961-78
Diversity: 0% WBE 0% MBE
# of Bids Received: 12


Contact Info:
Maree George
(360) 239-0869
maree.george@des.wa.gov

Secondary Contact Info:
Ryan Rensel
(360) 701-4494
ryan.rensel@des.wa.gov

Vendor and Contract Performance Feedback Form
Please send an email request to the Contract Manager for copies of any submitted feedback
See the list of customers and vendors for the contract

Who Can Use This Contract?

  • Pricing & Ordering
  • Pricing & Ordering
  • Contract 58 Stars
  • Contract Adam Stewart
  • Contract Columbia Basin
  • Contract Dumonde
  • Contract Envision Travel Leaders
  • Contract Journey
  • Contract Peak dba Direct
  • Contract Travel Center
  • 23923 A-1 Bidder Certification
  • 23923 A-2 Bidder Profile
  • 23923 B-1 Scope of Services
  • 23923 B-2 Performance Requirements
  • 23923 Competitive Solicitation
  • 23923 Exhibit C Bid Price
  • 23923 Exhibit D Contract
  • 23923 Exhibit E Diverse Inclusion Plan
  • 23923 Amendment #1
  • 23923 Exhibit B-1 Amendment #1
  • 23923 Exhibit C Bid Price Amendment #1
  • 23923 Exhibit D Contract Amendment #1
  • Bid Tab
  • Web Site - Historical

This Contract has no Resource Documents

Vendor Vendor # OMWBE Small Business Veteran Considerations / Preferences Award Type
ADAM STEWART W100516 Small Business Contract Executive Order 18-03 Icon Main
PASSPORT TRAVEL & TOURS INC w4396 Small Business Contract Executive Order 18-03 Icon Main
TRAVEL CENTER INCORPORATED W3252 Small Business Contract Executive Order 18-03 Icon Main
CORPORATE TRAVEL MANAGEMENT NORTH AMERICA, INC W36751 Main
DUMONDE GROUP LLC W101010 Executive Order 18-03 Icon Main
PEAK TRAVEL GROUP INC W95396 Executive Order 18-03 Icon Main
SCAN EAST WEST TRAVEL/ENVISION TRAVEL HOLDINGS w1115 Executive Order 18-03 Icon Main
COLUMBIA BASIN TRAVEL, INC W126 W Small Business Contract Executive Order 18-03 Icon Main
JOURNEY TRAVEL, INC. w4696 W Small Business Contract Executive Order 18-03 Icon Main

  • M = OMWBE Certified Minority Owned |
  • W = OMWBE Certified Women Owned |
  • MW = OMWBE Certified Minority Women Owned

Veteran Owned Contract Icon = Veteran Owned
Small Business Contract Icon = Small Business
* = Newly Added Icon.



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