Washington State Department of Enterprise Services

Contract Summary


Spoken Language Interpreter Services - Court Certified, Non-Court Certified


Contract #: 03514
Replaces: 10306
Contract Type: STATEWIDE CONTRACT

This contract is set to expire. Enterprise Services is developing a new solicitation to replace this contract.

Spoken Language Contract Transition



CONTRACT SCOPE: This Statewide Contract is for Spoken Language Interpreter Services for In-Person Court Certified, Non-Court Certified and Department of Social and Health Services (DSHS) and Health Care Authority (HCA) client appointments.This Statewide Contract is constructed with three (3) categories:

Category One - Court Certified: In-Person interpreter(s) who perform the service must be certified by the Washington State Administrative Office of the Courts (AOC).
Category Two - Non-Court Certified: In-Person (standard) interpreter(s) must be certified/authorized by DSHS’s Language and Testing Certification Office.
Category Three - Collective Bargaining Agreement (CBA): CBA requirements specific to the Department of Social and Health Services (DSHS) and Health Care Authority (HCA) client appointments only. Rates are subject to minimums of one hour or two hours of service. 82 languages available in all 39 counties. To access the current CBA for interpreters, copy and paste the following link into your browser's address bar: https://www.ofm.wa.gov/sites/default/files/public/labor/agreements/19-21/nse_lap.pdf . In-Person Interpreter(s) must be certified/authorized by DSHS’s Language and Testing Certification Office.


How to Use this Contract

1. Review the Contractor Information section below to find pricing, product offerings, and information for each Contractor.
2. Contact the sales representatives directly to consult about their products and services.
3. Reference DES Contract No. 03514 on your Purchase Order.
4. Contact the Contract Administrator listed below with any further questions.

Ordering Instructions

CLICK HERE to view the Ordering & Pricing Instructions for this statewide contract and learn more about available services.



INTERPRETER QUALIFICATIONS: All Interpreters must be skilled to industry standards, expectations, and trends. Interpreters must have the proper certification based on the interpreting type of service. Below are the three main interpreter types of language access statewide contracts will require. These requirements are in alignment with RCW 39.26.300.

Spoken Language Interpreter: Acceptable industry standards and expectations include the Washington State Department of Social and Health Services (DSHS) Language Testing and Certification Program (LTC) or Authorization, guidelines outlined by the American Translation Association (ATA) for Interpreters, the Certification Commission for Healthcare Interpreters, or the National Board for Certification of Medical Interpreters. Interpreters trained through accredited higher education institution (university or college) programs, which are widely accepted by industry experts, the interpreter community, and by Washington State Purchasers are also acceptable. DSHS LTC has partnered with three additional testing providers whose test will be accepted by DSHS LTC to certify medical interpreters starting August 1, 2022. Visit the DSHS LTC testing page for more information.



PUBLIC NOTICES: Information about the services we offer under the suite of Language Access Statewide Contracts can be found on the DES website under Language Access Contracts.



DES LANGUAGE ACCESS PURCHASER MEETINGS: As an additional resource, we are inviting eligible purchasers to monthly meetings to answer your questions, connect with other purchasers and get to know your needs around these contracts. Virtual meetings will be held the last Wednesday of every month. All eligible purchasers who use statewide contracts are welcome to register. To register please send an email to DESLanguageAccess@des.wa.gov.



DES has ensured this procurement meets RCW 39.26, follows current State of Washington Procurement Policies, follows DES procurement process, and DES has determined that entering into this contract will be in the best interest of the State of Washington.


Effective Date: 07-01-2017
Est. Annual Worth: $1,174,747
Current Term Ends On: 06-30-2023
Final Term Ends On: 06-30-2023
Commodity Code(s): 961-17, 961-46, 961-75
Diversity: 50% WBE 50% MBE
# of Bids Received: 37


Contact Info:
Antoinette Wynne
(360) 490-8570
antoinette.wynne@des.wa.gov

Secondary Contact Info:
DES Language Access Program
(360) 490-8570
DESLanguageAccess@des.wa.gov


Who Can Use This Contract?


  • Pricing & Ordering
  • ASAP Amendments
  • Centerpoint Amendments
  • Contract & Amendments
  • Contract Anglo Language
  • Contract ASAP Translation Services
  • Contract Centerpoint Language Services
  • Contract Columbia Language Services
  • Contract Cross Cultural Communications
  • Contract Dynamic Language Center
  • Contract Foreign Language Specialists
  • Contract Four Corners Translation
  • Contract Interpreter Services
  • Contract JRivera Associates
  • Contract JRM Enterprises
  • Contract Language Link Corp
  • Contract Language Translation Services
  • Contract Ms Flowers Interpreters
  • Contract Northwest Interpreters
  • Contract Somali
  • Contract Spokane International Translation
  • Contract The Language Exchange
  • Contract Universal Language Services
  • Interpreter Services Amendments
  • Spokane International Amendments
  • Original Solicitation Amendments
  • Bid Tab
  • Memo to File
  • DES Language Access Guide
  • DES Language Access Purchaser Meeting Calendar
  • Document - Resources
  • Document - Resources 17-123

Vendor Vendor # Authorized Fulfillment Partners OMWBE Veteran Small Business Considerations / Preferences
ANGLO LANGUAGE W59128 Small Business Contract
ASAP TRANSLATION SERVICES LLC W49270 MW Small Business Contract
CENTERPOINT LANGUAGE SERVICES W7269 Small Business Contract
COLUMBIA LANGUAGE SERVICES, INC. W7541
CROSS CULTURAL COMMUNICATIONS, INC. W7680 Small Business Contract
DANIEL SHAMEBO SABORE W17681 MW Small Business Contract
DYNAMIC LANGUAGE CENTER W353 Small Business Contract
FOREIGN LANGUAGE SPECIALISTS, INC. W375 Small Business Contract
FOURCORNERS TRANSLATION LLC W54533
JENNY TUPPER W51788 Small Business Contract
JRIVERA ASSOCIATES, INC. W51391 Small Business Contract
JRM ENTERPRISES, INC W35110 Small Business Contract
LANGUAGE LINK CORP. W48596 Small Business Contract
MS FLOWER'S INTERPRETERS & TRANSLATORS W59667 MW Small Business Contract
NORTHWEST INTERPRETERS, INC. W152 Small Business Contract
SOMALI LANGUAGE INTERPRETING & TRANSLATION SERVICES, LLC W57302 Small Business Contract
SPOKANE INTERNATIONAL TRANSLATION W2505 Small Business Contract
THE LANGUAGE EXCHANGE, INC. W195 Small Business Contract
UNIVERSAL LANGUAGE SERVICE, INC. W4717 Small Business Contract

  • M = OMWBE Certified Minority Owned |
  • W = OMWBE Certified Women Owned |
  • MW = OMWBE Certified Minority Women Owned

Veteran Owned Contract Icon = Veteran Owned
Small Business Contract Icon = Small Business
* = Newly Added Icon.



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